2jz Privacy Policy — User Data Protection

1. Information We Collect

When you register and use the 2jz platform, we collect several categories of information to ensure our services function smoothly and securely.

Account Information

• Full name, email address, phone number, and date of birth you provide during registration.
• Username and password set by you (stored in encrypted form).
• Identity verification documents if requested for KYC processing.

Device & Browser Information

• Your device’s IP address, browser type, operating system, and screen resolution.
• General location data based on IP address for security and regional verification purposes.
• Session information including login time, logout time, and duration of use.

Payment Information in MYR

• Record of deposit and withdrawal transactions in Malaysian Ringgit (MYR).
• Payment methods used such as DuitNow or Touch 'n Go eWallet — we do not store full account numbers or card details.
• Transaction history for reconciliation and internal audit purposes.

2. Purpose of Information Use

2jz only uses the collected information for legitimate purposes related to platform operations. The main purposes of using your data are as follows:

• Account Management: Processing registration, login, identity verification, and account recovery.
• Transaction Processing: Handling deposits, withdrawals, and balance checks in MYR accurately and securely.
• Platform security: Detecting and blocking suspicious activity, fraud, or unauthorized access.
• Service improvements: Analyzing usage patterns to improve platform features, speed, and overall user experience.
• Support Communication: Contacting you regarding support queries, important updates, or policy changes affecting your account.
• Legal Compliance: Complying with reporting or disclosure requirements mandated by Malaysian law where applicable.

2jz will not use your data for third-party marketing without your explicit consent.

3. Cookies & Session Tracking

The 2jz platform uses cookies and similar session tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Session cookies: Used to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
• Preference cookies: Stores your language settings and display preferences so you don’t need to reset them each time.
• Security cookies: Helps detect unauthorized access attempts and protects your account from session takeover attacks.

You can manage cookies via your browser settings. However, disabling certain cookies may affect login functionality and navigation on the 2jz platform.

4. Data Storage, Security & Sharing with Third Parties

All 2jz user personal data is stored on servers protected with industry-standard encryption. We use SSL protocols for all connections between user devices and our platform infrastructure, ensuring data cannot be intercepted during transmission.

Data retention periods depend on operational needs and applicable laws. Active account data is kept while the account remains active. After account closure, transaction records may be retained for the minimum period required by auditing or legal mandates.

Sharing with Third Parties

2jz does not sell, rent, or share users’ personal information with third parties for commercial purposes. However, information may be shared in the limited situations below:

• Payment service providers processing MYR transactions on behalf of 2jz — only necessary information to complete transactions is shared.
• Malaysian law enforcement agencies or regulatory bodies if required by law or a valid court order.
• Technical service providers assisting platform operations, subject to strict confidentiality agreements.

5. User Rights — Access, Correction & Deletion

As a 2jz user, you have clear rights regarding your personal data. We are committed to facilitating the exercise of these rights:

• Right of Access: You have the right to request a copy of your personal information we hold related to your account. Such requests will be processed within a reasonable timeframe.
• Right to Correction: If any information we hold is inaccurate or outdated, you may request corrections through your account settings or by contacting our support team.
• Right to Erasure: You can request deletion of your personal data when closing your account. However, some records may need to be retained for legal compliance or financial audit purposes for a specified period.
• Right to Object: You can object to certain uses of your data by contacting the 2jz support team directly.

To exercise any of the rights above, please contact us via support email: [email protected]. Clearly specify the type of request and provide sufficient account verification details.

6. Policy Changes & How to Contact Us

2jz reserves the right to update this Privacy Policy from time to time to reflect changes to platform practices, legal requirements, or service improvements. Significant changes will be communicated to users via in-platform notices or registered email.

Continued use of the 2jz platform after notice of changes constitutes acceptance of the updated Privacy Policy. The latest update date will always be displayed at the top of this document.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact the 2jz support team at:

• Support email: [email protected]
• Section Frequently Asked Questions For general inquiries regarding accounts and privacy.

This Privacy Policy is read together with Terms and Conditions the 2jz platform is part of the overall agreement between you and our platform.